Return and Refund Policy for Pearl Antiques.

Returns:
We want you to be fully satisfied with your purchase from Pearl Antiques. If you are not happy with your furniture, you can initiate a return within 30 days of receiving your order. To qualify for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

Refunds:
After a successful inspection of the returned item, we will process a refund to your original payment method. Please allow 5-7 business days for the refund to appear in your account.

Return Shipping:
Customers are responsible for the cost of return shipping unless the item received is damaged or defective. We recommend using a trackable shipping service for returns to ensure safe and documented delivery.

Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately with clear photos of the issue. We will promptly arrange for a replacement or offer a full refund, including return shipping costs.

Cancellations:
If you wish to cancel an order, please do so within 24 hours of purchase. Once the order has been processed, it cannot be canceled.

Custom and Sale Items:
Please note that custom-made or sale items are non-returnable and non-refundable unless they arrive damaged or defective.

How to Initiate a Return:
To initiate a return, please contact our customer service team at return@pearlantiques.com with your order number and details. We will guide you through the return process.

Contact Us:
If you have any questions or concerns regarding our return and refund policy, please reach out to us at return@pearlantiques.com. Your satisfaction is our priority, and we are here to assist you.

Thank you for choosing Pearl Antiques for your furniture needs.